Privacy Policy

Effective Date: October 21, 2021; Last Updated: March 15, 2023

This Privacy Policy outlines the privacy practices of Luminex Services LLC, doing business as Luminex Clean (“Luminex Clean”, “we”, “us”, or “our”), regarding the collection, use, and sharing of personal information provided by you when you access and use our website (www.luminexclean.com) and related services (collectively, the “Services”). By using our Services, you consent to the practices described in this document.

Contact Information

For questions or concerns regarding this policy, please contact us at info@luminexclean.com.

Applicability

This policy applies to all information collected through our website, customer interactions, applications, and any other digital platforms where this policy is linked. It does not apply to data collected from employees or contractors in their employment capacity.

Information We Collect

• Contact Information: We collect your name, email address, physical address, and telephone number to communicate with you and to provide personalized services.
• Location Information: We gather precise geographic location data to facilitate service scheduling and delivery tailored to your locale.
• Professional Information: For job applicants and prospective franchisees, we collect resumes, employment history, and other relevant professional details to assess qualifications.
• Financial Information: For potential franchisees, we may collect financial details including income and banking information necessary for franchise evaluation purposes.
• Site Usage Information: We monitor how you use our Services, including tracking the devices and browsers you use, the pages you visit, and your interactions on our site, to enhance functionality and user experience.

How We Use Your Information

• Service Delivery: We use your information to fulfill service requests, schedule appointments, and manage our engagements with you.
• Communication: We communicate with you about updates, service information, and promotional offers, as well as respond to your inquiries and provide customer support.
• Customization: We tailor your experience on our sites and services based on your interactions and preferences.
• Marketing and Promotions: We utilize your information to send promotional communications and targeted advertisements, enhancing your engagement with our services.

Data Security and Retention

We employ robust technical, administrative, and physical safeguards to protect the personal information we collect. This information is retained for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

• Access and Corrections: You have the right to access the personal information we hold about you and to request corrections or updates.
• Opt-Out of Marketing: You can opt out of marketing communications by following the unsubscribe instructions provided in such communications.
• Cookie Management: You may control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we might have any information from or about a child under 13, please contact us at the above address.

Changes to This Policy

We may update this policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Website prior to the change becoming effective.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: info@luminexclean.com Address: 7901 4th St N, St. Petersburg, FL 33702, USA